Delete your account

You can delete your Deduce account and data at any time — from inside the app if you're signed in, or by request if you're not.

Option 1 — delete it yourself, in the app

If you can sign in to Deduce (web or the Android app):

1. Open My Account (the 👤 icon in the header)
2. Scroll to Danger Zone
3. Tap Delete account and type DELETE to confirm

This is immediate and permanent. It also cancels any active subscription.

Option 2 — request deletion without signing in

If you don't have access to the app or account anymore, email us from the address you signed up with (or tell us your Google account email / the email you used for OTP sign-in) and we'll delete it for you.

What deleting your account does

• Removes your name, email address, phone number, profile photo link and the link to your Google or email sign-in.
• Deletes your visit history and signs you out on every device.
• Deletes your conversations with the assistant and Saarathi's notes on your mistakes.
• Removes you from your groups, and deletes the problem reports, feedback and testimonials you sent.
• Deletes free-PDF and institute enquiries made from your account or with its email address, and removes that address from our log of emails we sent.
• Turns off push reminders and ends access to any download links.
• Cancels a Pro subscription so it does not renew, and ends Pro on this account.

Your past puzzle results stay in our records with nothing that identifies you, so leaderboards and puzzle statistics remain accurate. We keep a one-way hash of the sign-in identity so the same account cannot claim a second free trial; it cannot be turned back into your email address. A group you started stays for its other members, without your name.

What it does not remove

• Payment and invoice records, which tax law requires us to keep for 8 years.
• Our note of which one-time emails the account already had (it holds no email address).
• An enquiry you made with a phone number or a different email address.

To have any of these removed, email [email protected] and we will delete what we can. The same address works if you played without an account and want your anonymous session's data removed. Full details are in our privacy policy.

How long it takes

In-app deletion is immediate. Email requests are handled within a few business days — we'll confirm once it's done.